Contact Us

SFS Customer Tracking Form

"Name" Field

Please use the following number in the "Name" field to represent your area:
1= Assistant Directors, 2= Assistants, 3= Account Reps, 4= Cashiers, 5= Student Loan Collection

Email Address

Please cut/paste the following email address to use in question #2:

sfs@yale.edu

1. Your Name
Your name

2. Your Email Address
Your email address

3. Source of Contact
Source of Contact

4. Category of Question(s)

Check all that apply (one category per question)
Account Balance (S) Account Charge (Misc.) (S) Admissions/Campus Visits (N)
Calculator (Fin Aid) (S) Charge Privileges (S) Counselor Room & Board (S)
Custodial/Facility Charges (N) Dewars (S) Dining Services (N)
eBill-ePay (S) EDA (S) Enrollment Verification (N)
Exit/Entrance Counseling (S) Faculty Account (N) Fin Aid (Award) (S)
Fin Aid (App/Process) (S) Fin Aid (Grad/Prof) (N) Freshman Move-In (N)
ID Center (S) ISA (S) Late Fees (S)
Library Fines (N) Loans (Current) (S) Loans (Collection) (S)
Net ID's (N) Operator Assistance (N) Payments (S)
Payroll Deduction (S) Personal Property Protec. (N) Pre-orientation (N)
Pre-reads (S) Refunds (S) Senior Class Dues (S)
Student Activity Fee (S) Student Bond (S) Stu Emp/Work-study (S)
Summer School Process (N) Tax Forms (e.g. 1098T) (S) Wire Transfers (S)
Withdrawal/Leave Process (N) YC Financial Regs (N) Yale Health Plan (N)
Yale Payment Plan (YPP) (S) *Other (Please List Below)

5. Other Category Not on List (please describe):
Other Category Not on List (please describe):

6. How did the call end for you?
How did the call end for you?

7. Additional Comments (optional)
Additional Comments (optional)